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Home Inspection Testimonials
“Ted Nelson from Criterion was early and inspecting the outside of the home immediately. Ted was friendly, courteous, and very professional. He was very thorough. He inspected the home from top to bottom. Electrical, plumbing, foundation, hvac, appliances, mold, etc. Ted found some potentially very dangerous situations. Gas leak, bad GFCI outlet, etc. I am extremely happy that I hired Ted to do the inspection. It really was a pleasure working with him.”
– Michael M. in Kenosha, WI
“We were very impressed by Ted. He was prompt, did a very detailed job, showed us the defects in the house, explained the problems and also let us know approximately how much would it cost to fix those problems. We actually inspected the house before we made an offer. Ted’s detailed pdf (electronic document) report which included pictures of all the defects and which he emailed within a day of the inspection, helped us make an offer on the house with confidence. We highly recommend him for home inspections.”
– Linga R.
“Ted was very detailed in inspecting the property; which I will use him again in the future.”
– Tammi W. in Milwaukee, WI
“Ted gave us good advice before we even scheduled an appointment and was very knowledgeable and easy to talk to . He was punctual and performed the inspection in a thorough and professional manner. He got the report to us the next day. I would definitely recommend Ted Nelson and Criterion Home Inspectors for the great customer service and value.”
– In Jefferson, WI
“It all began when I went on to the Service Magic website to look for a Home Inspector and a few other contractors. Three Home inspectors called and e mailed me, one being Ted Nelson from Criterion Home Inspectors, LLC. Ted explained the detailed process of his inspections and I was so impressed that I chose him. We setup the appointment and met out at the home. Ted amazed my husband John and I with his expertise, taking time to explain things as he went along and pointing out things that we are sure another inspector would have missed. Ted also took pictures of the items of concern and explain that………”
– In Campbellsport, WI
Ted Nelson is professional and friendly in just the right measure. He discovered something about the home we were going to purchase that we would have never guessed. We did not purchase the home because of it. His report was thorough and fair. He stood by his work even when challenged by the sellers realtor. If Ted had been less knowledgeable and confident in his work, we would have purchased a home that was much less valuable than we were led to believe. We would have had some serious buyers remorse. We were more than happy with Teds service; he went above and beyond what you expect from people these days. And we will heed Teds advise in the future get the home inspected BEFORE you put in an offer! It wasn’t easy to break the contract.
– N.M. at Service Magic (Now Home Advisor)
April 2, 2020
Highly recommend! Experienced pros, high character and great service. I’ve had Scott for my last two home purchases and will only use Criterion. Both homes were vastly different and Scott was able to show his value with his broad range of knowledge and insightful tips for future maintenance.
April 2, 2020
Excellent experience with this home inspector. I couldn’t be happier with the detail and effort that Ted exhibited during my home inspection. He took lots of time to explain the systems of the house with me. He found a lot of areas for improvement and made solid recommendations. He was contactable and gave us an excellent and thorough report. He was also able to accomplish our mold and radon tests as well. I would absolutely recommend Ted as a great home inspector in the southeast Wisconsin area.
Thank you Natalie…it was fun
January 30, 2020
Ted was fantastic. I arrived at the home I was hoping to purchase and he was already outside beginning the inspection. He was very thorough and detailed. We spent over two hours going through the house (little cape cod 700 sq ft). He checked every nook and cranny and found several gas leaks on piping which the home owner had taken care of that evening. His report was 34 pages long and very detailed with pictures, drawings and massive amounts of details. We discussed some issues with the basement and he had multiple recommendations of various experts at the end of the report. I called a few and followed through with a basement inspector. Thanks to Ted, I saved tons of money by having his excellent inspection report. I highly recommend Criterion to anyone looking for a quality home inspector.
Thank you very much Yvonne…it was fun too
Julia – Realtor
November 28, 2019 Scott is an excellent home inspector, couldn’t ask for better knowledge and service!
November 28, 2019
Excellent home inspection service from Scott!
They ah cha official
September 26, 2019
Quick, knowledgeable, and respectful. Would definitely use these guys again.
September 26, 2019
I cannot say enough good things about the service I received from Scott and Ted. The experience I had with Scott was 110% positive. I would highly recommend choosing Criterion Home Inspectors for all your home inspection needs. Very thorough from beginning to end. Thank you so much for all you do Scott!! The caring service you provided gave me peace of mind in so many ways ~
August 8, 2019
Extremely impressed with the service provided from Scott! He was very thorough and answered all our questions and eased our concerns. He even came back for a follow-up second home inspection after the repairs were made with the sellers with no extra charge! He was very punctual and easy to speak to in person and to get a hold of over the phone Thank you Scott!
August 8, 2019
I am extremely happy with the service I received from Scott! He arrived early and was friendly and detail-oriented throughout the inspection. I went with him through the house; he explained what he was seeing and was very willing to answer all of my questions. I received the inspection report from him later in the same day. It was clear and very detailed and made the negotiation process much easier with the owners. He has also agreed to come with me for the final walk-through of the house in order to help me make sure that everything that I requested has been completed correctly. I highly, highly recommend Scott! He has truly exceeded my expectations.
July 4, 2019
Ted was very helpful and walked us through the inspection and explained where remediation’s were necessary and why. His report came soon after and was very complete and detailed with photos. Definitely recommended.
Criterion Home Inspectors LLC (owner)
Thank you very much
May 2, 2019
Ted was very helpful in determining what inspections were needed without trying to up-sell me at any point. Scheduling was easy and the inspection was thorough. The report was delivered the same day and was also quiet thorough.
Criterion Home Inspectors LLC (owner)
Thank you TJ… it was a pleasure
April 18, 2019
Sarge explained everything in detail and was very knowledgeable. He even responded to an afterhours text when I needed clarification regarding the inspection report. Overall great experience! Recommend!
Thank You Sarah
Criterion Home Inspectors LLC (owner)
April 18, 2019
Ted is super knowledgeable and was very thorough. I would highly recommend using him.
Criterion Home Inspectors LLC (owner)
Thank You Gene
Mar 9, 2019
This company is professional and follows through on all details from scheduling to producing a detailed report. I wanted to shadow the inspector and learn what issues may be down the road and I wanted an inspector who knew about data plates, belly boards and other specifics about mobile homes. Go out of your way to hire this father/son business and they will go out of their way to service you well.
Criterion Home Inspectors LLC (owner)
Thank You very much Cindy
Jan 20, 2019
We had our home inspection done yesterday, Scott was very detail oriented and every part of the home was inspected. Very impressed and very thankful. Thanks again!
Dec 14, 2018
Scott was great to work with. He is very detailed during his inspections and clearly explains his findings during the inspection process. I would highly recommend using him.
Dec 2, 2018
We put an offer on our home the week before Thanksgiving and it was quickly accepted so we had some tight deadlines to meet. Scott Nelson from Criterion was able to quickly schedule our radon test (the Saturday after Thanksgiving) and home inspection (the Monday after Thanksgiving). We were grateful that he was able to fit us in so quickly. We were very pleased with his work, which was thorough and efficient. Scott answered all of our questions, both during the inspection and afterwards on the phone when we had questions about the inspection report. We highly recommend Criterion Home Inspections.
Oct 25, 2018
I would absolutely recommend Scott and his father to do a home inspection! Scott did two home inspections for us, and he is so thorough! I really appreciate the detailed report including pictures that I received post inspection. He was very patient and answered all questions in a way that made sense to me. I feel more confident to become an educated homeowner thanks to Scott!
Oct 6, 2018
We worked with Ted to get an inspection done on our first home purchase. He was very thorough, professional, and knowledgeable. He patiently answered all of our questions, no matter how big or small. He promptly prepared the report which very clearly outlined all issues and recommended actions. I would absolutely recommend Criterion Home Inspectors and would work with Ted again in a heartbeat! Thank you Ted!
Aug 15, 2018
We recently had a mold inspection done by Scott. The service was timely, communication was very good, the inspection was very thorough, Scott took the time to explain the reports we’d be getting, and he provided overall great service and follow-up. I would highly recommend them. Even better, we had no issues!
Aug 4, 2018
Ted was our inspector and was very thorough and informative and was honest in asking for his options. Would absolutely use and refer Criterion especially Ted!
Jun 9, 2018
Scott was thorough and prevented me from buying a terrible home! I will forever be grateful and will recommend him for any home buyer!
Apr 27, 2018
I wanted to thank you for the excellent inspection you did for my mother’s home in order to help us identify areas for concern as we prepare it for sale You showed up exactly on time, performed a very thorough inspection, and found several non-obvious defects that needed to be taken care of for safety. In addition to identifying things that required attention you also offered helpful advice related to ways to remedy. Your written report was delivered to my e-mail later that same day and it was very thorough, detailed and accurate I also appreciated the list of contractors and service providers included within your report; giving me references for each skill to contact for quotes. Excellent value.
Apr 25, 2018
Ted is an all-around great guy. He was very thorough during the inspection and took his time to go over the whole house with a fine tooth comb. He left the property at 6:00pm and I had a comprehensive 40 page report emailed to me by 11:20 pm the same night! The level of detail he provided in the report will make it much easier to get the issues he found repaired by the sellers. I had a great experience with Criterion and would highly recommend Ted!
Nov 14, 2017
Scott was super helpful and thorough. He didn’t rush through the process. He was eager to answer questions and willing to explain things in ways that were understandable. I highly recommend him!
Oct 26, 2017
Definitely use Criterion Home Inspectors. Provides an excellent inspection. Very detailed. I would use again and recommend to everyone.
Sep 7, 2017
Well I’m not sure where to begin. After getting over the fact that I was dealing with a “Jar-head” this old Army grunt wasn’t sure how to deal with an amazingly comprehensive 45 page report. This was the third home in my life in which I needed a trustworthy inspector. My prior inspectors all missed significant issues costing me down the road. Ted was friendly yet professional, thorough but giving of his time to explain issues that came up. Even though I’m still going through his report I am amazed at the level of detail contained herein. I would absolutely and unconditionally recommend Ted and his company. I can also say that he is the first company I have used that has ever received this level of recommendation. I tend to be brutally honest with companies I have contracted with and this is the only 5 stars I have ever given. Thanks Ted; and by the way. I was a Marine from 80 to 82 – Semper Fi.
Jul 26, 2017
Ted was an excellent home inspector. He explained anything he found to us in a way that we could understand it and gave us suggestions on what to do. The detailed inspection report was very helpful in laying everything out!
Jun 2, 2017
I would definitely recommend inspection by criterion. Ted Nelson put a lot of effort and explained it well. As a first time home buyer I was always nervous but I can say Ted’s inspection and explanation regarding different issues helped me a lot. Strongly recommended.
Apr 3, 2017
Scott was incredibly thorough, helpful and informative. He worked quickly and talked through everything in detail. For a first-time home buying experience, I couldn’t have asked for more.
Feb 23, 2017
I have used Criterion Home Inspectors 3 times now, most recently in September 2016. As I have come to expect, the job was thorough. And the report was objective, well organized and easy to understand. Ted is as personable as he is professional. Thanks again Ted!
Dec 27, 2016
I called Ted to schedule an appt which was short notice. He gave me a couple times of availability. I had to check with the sellers to see if any of the times worked with them. By time the sellers got back to me with a time, I called Ted to see if it was still available. It was not available, BUT Ted was super AWESOME and was able to fit us in so we wouldn’t have to go back and forth with the seller for times. He was able to get his son Scott to do our inspection. Scott was super nice and laid back. Both were super friendly! Our inspection was done on a Monday and we had our report that same night! I would highly recommend them to do your inspection! 🙂
Matt & Alexx
Nov 18, 2016
I couldn’t be more happy with Criterion Home Inspectors. The day of inspection it was pouring rain. Yet, Scott spent plenty of time outside inspecting the exterior of the home. Once inside, he was perfectly content with me following him around, and answered every question I had. He was very thorough in the home and took his time in when explaining things. The post-inspection report we received was very professionally assembled and very easy to read. All deficiencies were clearly described and had a clear photo accompanying them. This is not a “check-list” type home inspection company. Criterion goes above and beyond to take care of their customers. They have a great web-site and are very friendly to work with. I will be highly recommending them.
Sep 29, 2016
Super fast and thorough service! They were very flexible with my scheduling. Report was extremely detailed and delivered hours after inspection. Highly recommend.
Sep 13, 2016
Would recommend Criterion Home Inspectors 100%. Sarge, aka Ted, performed our inspection. I showed up about 15 minutes early and he had already beaten me there! His inspection was thorough and very informative. He taught me what the flaws were, what caused them, how to avoid them in the future, and how to repair them. He was very knowledgeable, friendly, and easy to deal with. Had a 40 page inspection report the same day. Would definitely use again. Very competitive rates as well. A+++
Aug 15, 2016
Scott was on time and professional. He went through every portion of the house in a methodical way and discussed with myself and the seller what corrections were found. The report is fantastic, its organized and easy to follow. I appreciate the time and effort that went into ensuring I knew exactly what I was getting with the house.
Jun 13, 2016
Scott was extremely thorough during my home inspection. He walked me through with suggestions every step of the way during the hours spent on inspection. The 35+ page report summarizes all issues and then goes into detail about what should be fixed asap, moderated over time, and improvement suggestions. Showed up early, reasonably priced, professional, and knowledgeable. I’ve used other inspectors out of the area in the past and none of them come close to Scott’s inspection.
May 14, 2016
Scott was terrific! He was a pleasure to work with, and thankfully he identified a very costly potential problem with the chimney on a home I was purchasing. While he is not a chimney expert, he did climb up on the roof, and as a result he saw something concerning, and recommended that we hire a chimney inspector to investigate further. We are very thankful for his work because, as it turns out, there were some very major structural and safety concerns with the chimney, which were ultimately quoted at about $15,000 worth of work. That information was very helpful with negotiating the purchase of the house, and had Scott not got up on the roof and investigated, we likely would have purchased the house, only to discover the very costly problem later on. Scott was worth every penny!
May 4, 2016
I had a home inspection done by this company and they were awesome. Ted Nelson was very respectful and showed us things that were wrong with lots of explanation. He also showed us things to improve later. He sent us a report that was very thorough with pictures of the house, illustrations of what he was talking about, and very detailed description of what was wrong. I would definitely recommend this company based on the experience I had.
Mar 30, 2016
We cannot thank Ted enough for all of his help and overall guidance leading up to inspection. Prior to even meeting us I had contacted him to schedule an appt but had some concerns about the home and he explained things to me in laymen’s terms. And when we had to reschedule at the last minute he was more than understanding and accommodating. To top everything off the report he sent was so detailed and comprehensive, and we received it the same day! I would highly recommend Criterion Home Inspectors!!!
Feb 5, 2016
Fantastic inspection of prospective house. Pointed out good things, bad things and even things I could do in the future to improve the house. Super thorough and I learned a bunch. HIGHLY recommend. Thanks, Sarge!
Sep 8, 2015
Ted was prompt, very knowledgeable in all aspects of the inspection. He explained what he was checking and why. We then received a very detailed report of his findings. He’s the best in the business…a really nice guy who works for you! Thanks for such awesome service, it made our home buying experience a lot easier!
Sep 7, 2015
The inspection has been the least stressful part of our first home-buying experience so far, and we owe it all to Ted (“Sarge”). Our realtor recommended a few different inspectors, but my husband just had “a good feeling” about Ted and Criterion based on the reviews that he had read and the fact that the price was very competitive. We had to get an inspection done quickly after the sellers accepted our offer. Ted was able to schedule an appointment within just days of my inquiry. My husband had to work during the appointment time, so I was kind of nervous about going alone since I don’t know much about maintenance, electrical, etc. Ted showed up early and I asked him to be very basic with me and to talk me through things and he happily obliged. He took time to walk me through the things he took photos of and assured me that the report would be very thorough. I asked him to show me basic maintenance fixtures in the house (i.e. water main, sump pump) and he was happy to talk me through things. I feel much more ready to own a home after walking through things with Sarge. I cannot thank Criterion Home Inspectors enough for an outstanding experience. From the actual inspection to the comprehensive report, I was blown away by the customer service and attention to detail I received. I’m sure that there are a lot of great inspectors out there, but I will be using CHI in the future and have been recommending Ted to all of my friends who are buying homes.
Jul 1, 2015
Ted was excellent to work with. He was available within one week of calling and showed up promptly for our appointment time (he was even there a few minutes early). He was very thorough in inspecting the property and very knowledgeable. The report he prepared was available the next day and clearly listed major areas of concern, safety concerns, and things that might need to be addressed within the next five years but were not urgent. Overall it was an excellent experience and I wouldn’t hesitate to use his services again.
Mar 10, 2015
Ted was a very friendly, knowledgeable, and nice man. He talked to me throughout the whole home inspection and explained things in terms that I could understand. His report is extremely thorough and left me with no questions or confusion. I would highly recommend this company to anyone looking for a quality, thorough home inspection.
Feb 19, 2015
We had a great recent experience with Ted Nelson and would recommend all perspective home buyers to seek his services. He was very thorough in his inspection and made the extra effort to explain each issue to us rather un-informed home owners.
Mar 3, 2014
We chose Criterion Home Inspectors LLC based on the raving reviews from Angie’s list. We were not disappointed. The entire inspection took over 3 hours, and Ted did a fantastic job. He answered all of our questions, took very detailed notes and pictures, and provided us with a 38 page report. There were no major issues, so much of it was cosmetic, repair, quality, etc. There were a few safety issues which we were able to bring to attention due to his detailed report.
From: GB @gmail.com
Subject: Inspection Report
I am writing in regards to the home inspection that was done on 09/18/2014.
I just want to express to you how wonderful it is to have someone do a thorough home inspection. The report that was provided is very informative. Please know we will definitely use this report as a guide for improvements now and in the near future.
The pictures are so helpful. It allows the owners to actually “remember” the recommendations and know exactly where and what needs to be done.
I’ll admit….I was not there, but reading the report I felt like I was.
When we bought our first home we had “Inspector not identified“. We thought since he was so well known he would do a thorough job. Unfortunately, he did not. In fact, we found plenty wrong on the home that was missed. Especially the attic. He never actually went inside the attic to let us know that the insulation was covering the vents. He said everything looked good. Well, the fan did not work and after many years we had condensation problems. Missing this cost us plenty. There were many electrical issues that were missed as well. Good thing my father-in-law is an electrician.
I can’t thank you enough. This is a home my grandfather built. He did everything except the electric on the home. He was a plumber by trade and built everything solid.
I’m thankful that my husband chose you to inspect our home so we can continue keeping my grandparents home “solid”, and a home my family was and will forever be proud of.
Thanks so much,
G B Muskego, WI
From: Josh ………….@yahoo.com
I chose to use Criterion Home Inspectors starting on my first offer on a Racine County home in September 2010. I researched many home inspectors, but I did not know much about how to pick one. I sort of stumbled upon Ted Nelson when going through the Wisconsin Association of Home Inspectors directory. After speaking with many home inspectors on the phone, I preferred Ted’s demeanor, so I hired him. That first home I did not purchase after having it inspected by Ted, and the sellers could not accept a reasonable counteroffer in light of defects found. The next home, a year later, I had Ted inspect before making an offer, because this was a foreclosed home in need of much work. Fortunately thanks to him I had a solid grasp of the beaucoup bucks and sweat equity that would need to go into it. I actually was outbid on that one, but am thankful because Ted’s mold report showed some high levels of allergenic mold in there and I’m glad I do not have to deal with that. Finally I got my offer accepted on an excellent home in November 2011. Needless to say, I knew I would go with Ted (otherwise would not be writing this letter). Ted got out to Racine again very speedily, which was important to make my offer deadline. At the inspection, he made me feel that I had done right/gotten lucky in waiting for this one. Ted gave me a stamp of approval although he did find many minor issues in need of improvement too, but I am confident in my purchase after working with Ted. If anyone were to ask me why I would recommend Ted Nelson I would say because he works purposefully and methodically. I can tell he has done many, many home inspections. He does distinguish between work a handy person could accomplish, versus work definitely requiring a professional. He is open, forthright, patient and courteous. He is personable, communicating with his customer with a sensitivity to emotion that this important purchase requires. I worked with him for three home inspections between a span of about 14 months, and would work with him again if I needed to. He took about three hours each time, for two ranch-style two bedroom homes, and one bungalow two bedroom home. His reports are thorough and show evidence of attention to detail. I feel Criterion Home Inspectors does a very good service. I give them an “A.”
Thanks again Ted,
From: Denise D. [???????@gmail.com]
Subject: Outstanding service!
I was thoroughly impressed with your services. You were on time (actually early), thorough in your inspection, open to my questions, prompt in providing the report, and exceptionally clear and instructive in your written communication. Not only did you meet my high expectations for the inspection, you exceeded them by providing me with an illustrated document that also forecasts replacement time lines of major household equipment. Your photos of the property and photo of an example installation were icing on the cake! I feel very confident in recommending you to any one who desires an explicit, thorough, informative and well-organized report of a property.
From: ……… Cho […………@yahoo.com]
Subject: Thank You for Our Home Inspection
I just wanted to say thank you for our home inspection. I thought you did a great job. You took your time and did a thorough job and found allot of things for us. I am glad my first home inspection experience, and being a first time buyer, was a positive experience. I liked how the report was set up including the pictures you took. I really appreciated the tips you gave me on how I could fix the problem and you even gave me examples of things you did to your house. I would happily refer you to others looking for a home inspection, and will keep you in mind for future inspections.
Subject: Another inspection Thank You for Our Home Inspection
I don’t know if you remember me, but you inspected a house for me off 103rd and Mill Road about a month ago. I decided that there was just too much wrong with that house, so I found another house that I would like you to inspect if possible. I thought you really did a thorough job. You don’t by chance offer discounts for 2nd time customers, do you? If you don’t, that’s fine. I still would really like you to inspect this other house that I have put in an offer for. I will give you as much information as I can.
From: Laura […..@kc.rr.com]
To: Ted Nelson
Subject: Re: Inspection
Thank you for the pictures. We really appreciate the good work you’ve done. We have some concerns of course and we’re wondering if you could answers some questions for us. We’re wondering what will it take to correctly fix the erosion (holes under) around the foundation and the cracks in the walls? How do know the water leaks are repaired and will the leaks continue once we start living in the house? Thank you
Derrick and Laura
Subject:: Thank You
We were happy with the inspection. Thank you for being so thorough and for promptly sending out the report. I know Wendy and Jeremy appreciated the information you provided. I will certainly keep you in mind for future inspections.
From:1stSgt Derrick [……..@mfr.usmc.mil]
I just wanted to say thanks for the info. You were correct on the shut off switch outside. I am certain that you saved me 100.00 that I would have had to pay to have a service guy come out. Not to mention that would of pissed me off to find out I just had to flip a switch.
Anyway’s, thanks again and let me know if you ever need anything that a grunt can take care of, obviously maintenance of a house I would not be to helpful with, but Marine Corps oriented.
From: Jennifer [………@yahoo.com]
Subject: Re: Your Home Inspection Report
Thx for the very professional and thorough inspection report. The pictures that went along with the details of some potential problem areas were extremely helpful. I did have my electrician give me an estimate of replacing the breaker box – first on my list! Again – thanks so much for a job well done.
From: Jason […….@mcw.edu]
Subject: Inspection Report
Thank you for the fine inspection and quick return of the full report, we are glad to have found you and will recommend your services to anyone we talk to who needs an inspector. Take care, Jason and Beth
I received the report with the pictures. Thank you for the detailed inspection report. I can see what needs to be updated and fixed. I like the report. Good job.
Thank you very much.
From: Tammy ………..@LegionInsurance.com
Good Morning Ted,
I would like to thank you again for your time and for your report. I’ve notice your report is very detailed which is admirable. Wished I had used you in purchasing my main home; however, in the future of building my portfolio in investing property I will be using you again.